Privacy policy

Den Hoggen Armenia operates this online store and website, including all related information, content, features, tools, products and services, in order to provide you, our customers, with the best possible shopping experience (the "Services"). Den Hoggen Armenia is operated by "LIBO GROUP" LLC, a company registered in the Republic of Armenia. Our platform is powered by Shopify, which helps us provide the Services to you smoothly.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit our website, use the Services, make a purchase or otherwise communicate with us.

1. Personal information we collect

We collect personal information directly from you, automatically (when you use our Services) and from third parties. This includes:

Contact details: name, shipping/billing address, phone number and email address.
Financial information: payment card details and transaction information (processed securely by our payment providers).
Account information: username, password and your preferences.
Device and usage data: IP address, browser type and information about how you navigate our website.

2. How we use your information

We use your data for the following purposes:

Fulfilling orders: to process payments and deliver your purchases.
Marketing: to send you promotions and special offers (you can unsubscribe at any time).
Security: to detect and prevent fraudulent or suspicious activity.
Customer support: to respond to your questions and requests via our email (info@hoggen.am).

3. Our relationship with Shopify

Our store is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our products to you. Your data is stored in Shopify's data storage, databases and general Shopify application. For more information, please see Shopify's Privacy Policy.

4. Cookies

We use cookies to provide and improve our Services (including remembering your actions and preferences). Most browsers accept cookies automatically, but you can change your browser settings to delete or block them.

5. International transfers

Because we operate in Armenia and use Shopify (a Canadian company), your personal information may be transferred, stored and processed outside your country of residence, including in Canada and the United States. If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), we rely on recognised transfer mechanisms such as Standard Contractual Clauses to protect your data.

6. Your rights

Depending on where you live, you may have the right to request access to your personal information and to request that it be corrected, updated or deleted. To exercise these rights, please contact us at the email address below.